Hi, I'm Bryan Fernandez!
Software Developer
What I am all about.
I’m a results-driven Senior Customer Success Engineer with over a decade of experience in software development, automation, and consulting. With a focus on mobile and web automation, cloud-based solutions, and AI innovation, I’ve led strategic initiatives that bridge technology and customer success. I specialize in building and consulting on cutting-edge AI projects, ensuring seamless integrations and exceptional user experiences. My passion lies in solving complex problems, optimizing workflows, and driving growth through innovation and collaboration.
Expertise
Automation & Tools
- Selenium
- Appium
- Playwright
- Pytest
- Tosca
- Cross Platform Testing
Development
- Android Studio
- Google Play Services
- Firebase
- Material Design
- iOS Development (Objective C/Swift)
Languages
- Python
- Typescript
- JAVA
- Kotlin
- HTML/CSS
CI/CD & Agile
- REST API Integration
- Continuous Integration/Continuous Deployment
- Agile Development Practices
- Git Workflows
Work Experience
Senior Customer Success Engineer
Headspin, Inc
Miami, FL
- Led management of enterprise clients, overseeing $5M ARR.
- Delivered tailored, high-quality service ensuring client success.
- Spearheaded cloud automation and testing for mobile and web.
- Developed and delivered training programs on Appium automation.
- Acted as a customer advocate to align products with client feedback.
Production Software Engineer
Phunware, Inc
Miami, FL
- Led Android engineering for over 25 trial/demo applications.
- Oversaw lifecycle management from planning to maintenance.
- Authored development documentation for partners and teams.
- Participated in sprint meetings, code reviews, and platform updates.
Production Specialist
Phunware, Inc
Miami, FL
- Built over 50 mobile apps (300+ builds including updates).
- Managed content from planning to app store submission.
- Documented hardware/software guides and led product training.
IT/QA/Mobile
Abacus Rx
Miami, Florida
- Subject matter expert for proprietary Rx Software
- Designed and developed mobile companion applications for main Rx software.
- Managed 500 remote user locations each containing a team of users that required support.
- Provided advanced support for client networks and hardware in addition to supporting proprietary Rx Software to promote complete business services for their organization.
- Provided customer service and explanation of complex technical situation to non-technical users and clients.
- Provided user training and support to end-clients for new products and services.
- Initiated and created knowledge sharing process to improve existing services.
- Implemented VOIP and IVR technologies for various clients.
- Implemented Robotic Rx systems.
Tech Support
Dave and Buster's
Miami, Florida
- Supported LAN for specialized systems (Games and supported systems)
- Provided WAN support and connectivity for appropriate resources
- Troubleshooting arcade hardware and software
- Supported network for Arcade machines and PCs on the Dave and Busters LAN.
Interest
Background
I’m passionate about gaming, developing AI, robotics, making music, comic collecting, and being a drone pilot. These hobbies not only fuel my creativity but also inspire many of my professional projects. My business, StayStuff LLC, is a reflection of these interests, focusing on collectibles, technology, and innovation.
